PRIVACY POLICY

Welcome to mylittleduckling.co.uk website! Please read the below Privacy Policy carefully.


Here at mylittleduckling.co.uk we are fully committed to respecting the privacy rights of our visitors and customers. This privacy policy explains how we collect, store and use personal data about you when you browse our website, shop with us or otherwise provide your personal data to us. Additionally, it provides you with details about the types of personal data that we collect from you, how we use your personal data and the rights you have to control our use of your personal data. We kindly ask you that you please read this privacy policy carefully and we recommend that you print or save a copy for your future reference. By browsing, accessing or otherwise using our website, you confirm that you have read, understood and agree to this privacy policy in its entirety. If you do not agree to this privacy policy in its entirety, you must not use our website.

If you have any questions about how we collect, store and use personal data, or if you have any other privacy-related questions please contact us either via e-mail or by phone.

For your information, mylittleduckling.co.uk is owned and operated by KMDMarlow Limited, a company registered in England (company registration number 09211478) whose registered office is at 23 York Road, Marlow, Buckinghamshire, England, SL7 2QB. Our VAT number is GB 197469150.

YOUR RIGHT TO PRIVACY

Please note that we are registered under the Data Protection Act 1998 and we comply with all the rules that are set out to ensure the protection of your data and information. For specific information on the Data Protection Act please contact the Information Commissioners Office (ICO). We are committed to protecting the privacy of our visitors and registered members and we will not disclose any information except when it is vital to provide the services that we offer, including the process of arranging an article being sent to you or if we are under a duty to disclose or share your personal data in order to comply with any legal obligations. We do not and will not knowingly collect information from any unsupervised person under the age of 18. If you are under 18, you must not use this website or submit any personal data to us unless you have the consent of, and are supervised by, a parent or a guardian. We do not store credit card details. 

REGISTRATION

You will need to register to purchase our products and benefit from the service we offer. When you register with us, you are required to provide information about yourself that is true, accurate, up to date and complete in all respects. In case any of your registration details change, we kindly ask you to notify us immediately at the following e-mail address office@mylittleduckling.co.uk. You will be required to provide your real name, phone number, e-mail address and other requested information as indicated and please be assured that we collect this information exclusively to process and fulfil your order. Telephone and e-mail are collected in case we need to contact you because, for example, there is a problem with your order or with the authorisation of your credit/debit card. We might also store information regarding your previous orders. You agree that we may use Personal Information provided by you in order to conduct appropriate anti fraud checks. At the same time, we will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without permission.

Please be informed that when you register, become our customer or subscribe to our newsletter you consent to receive communication in relation to our products, services and special offers that you may be interested in. This will usually be in the format of a newsletter. However, when you register an account with us, you will be given the option to opt-out of subscribing to our newsletter service. You can always unsubscribe by following a link indicated on each newsletter, alternatively just contact us and we will be able to delete your details from our records. Please also note that we reserve the right to unsubscribe your e-mail address from our newsletter distribution list. For example, we remove e-mail addresses provided when related to fraudulent transactions.

COOKIES

Not everyone knows what cookies are. A cookie is a small information file that is sent to your computer and it is stored on your hard drive. When you visit our website we send you a cookie. Cookies may be used to:


-Recognise you as a unique visitor (this is just a number, not your personal information) when you return to our website and to improve our service to you


-Compile anonymous, aggregated information and statistics that allow us to monitor the website usage and help us improve the structure and functionality of our website. Please be assured that these statistics will not include information that can be used to identify any individual.


You can accept or refuse cookies. Accepting cookies is usually the best way to make sure you get the best from a website. Most PCs automatically accept them but you can change your browser settings to restrict, block or delete cookies if you want. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences. Many browsers have universal privacy settings for you to choose from.

FALSE E-MAILS

We will never ask you to confirm any account or credit card details via an e-mail. If you ever receive an e-mail claiming to be from mylittleduckling.co.uk asking you to do so, please ignore it and do not respond. We would also appreciate it very much if you could report it to us immediately so that we can investigate it further.

SALE OF BUSINESS

If this business is sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchasers and their advisers, and will be passed on to the new owners of the business.

YOUR RIGHTS

You always hold the following rights:
-Your right to ask us what personal data we hold about you at any time
-Your right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you
-Your right to opt out of any marketing communications that we may send you. If you wish to exercise any of the above rights, please contact us. If you wish to unsubscribe from our e-mail marketing communications that we send you, you can most easily do this by clicking on the unsubscribe link at the bottom of any e-mail newsletter that we have sent to you (again a reminder, that our e-mail newsletter template will need to have this link).