Following the UK leaving the European Union any customers from the European Union may be asked by their local postal service to pay import duty/tax to receive their order. This may not apply to baby goods and is likely to apply only for goods above 22 euros. This charge will usually be no more than 5% of the order value but could be up to 20% of the order value. If there is an import charge then My Little Duckling will refund the customer the cost of import duty/tax charge up to 20% of the order value. To claim this the customer must e-mail us with a picture of evidence of paying the import duty/tax. Any duty or tax above 20% of the order value will not be refunded.